Get help with your account, subscriptions, and giveaway entries.
For account issues, billing questions, data requests, or anything else — email us directly.
We respond within 1–2 business days.
Open the MyGrind app → Profile tab → scroll to Settings → tap Delete Account. This permanently removes your account and all associated data. Note: active subscriptions must be cancelled separately in Settings → Apple ID → Subscriptions on your iPhone.
Email freventllc@gmail.com with the subject "Data Request" and we will send you an export within 30 days.
MyGrind subscriptions are managed through Apple. To cancel: Settings → [Your Name] → Subscriptions → MyGrind → Cancel Subscription. Cancellation takes effect at the end of the current billing period.
Open the MyGrind app → Profile tab → tap Upgrade → tap Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Restore Purchases in the app first. If the issue persists, email freventllc@gmail.com with your Apple receipt and we'll resolve it immediately.
Streak Saves are available in the Marketplace and are granted at streak milestones. If you believe a technical error caused a streak loss, email freventllc@gmail.com with your username and the date.
Proofs are reviewed by AI and our team. If you believe your submission was incorrectly rejected, email freventllc@gmail.com with your username and date of submission.
No purchase is necessary. Email freventllc@gmail.com with the pool name, your full name, date of birth, and state of residence for a free entry. See Official Sweepstakes Rules for details.
Winners are notified by email and in-app notification. Reply to the notification email or contact freventllc@gmail.com within 7 days to claim your prize.